About UF Web Administration
What is the Office of Web Administration?
Our Mission
University of Florida (UF) Web Administration champions the highest standards for Web presence, design, architecture, development and maintenance at UF to meet the needs of UF's broad audiences and diverse users.
We live this mission—applying it to the UF Home page (www.ufl.edu), 10 other critical path sites and extensions—and we use it as a base to provide expertise and outreach to UF administration and units.
The Value we Provide
- Provides excellent sites which are the critical path for the general public to find general information about UF 24/7 with a focus on users—UF home page and 10 others with aggregate 8 million page views per month on average.
- Improves access for users both familiar and unfamiliar with UF to the information they need.
- Facilitates a more consistent, positive and efficient user experience online at UF that generates new and stronger connections to UF.
- Extends the reach and effectiveness of UF identity, branding, marketing and communications efforts.
- Lowers overall costs for UF by providing expert advice, best practice recommendations, policy oversight, training and educational opportunities when appropriate.
How We Accomplish It
- Regularly review and refresh critical path sites for relevance and usability.
- Regularly interact with the Web community—internal and external to UF.
- Conferences, training sessions, tutorials, seminars, blogs, etc.
- Regularly collaborate with identity, branding, marketing, news, and communications colleagues.
What We Do
Critical Path Web Sites
UF Web Administration manages high profile UF Web sites and works to continuously improve those sites based on analytics and user testing. These sites include:
- www.ufl.edu
- search.ufl.edu
- phonebook.ufl.edu
- news.ufl.edu
- calendar.ufl.edu
- virtualtour.ufl.edu
- emergency.ufl.edu
- InsideUF.ufl.edu
- president.ufl.edu
- trustees.ufl.edu
- questions.ufl.edu
Consulting and Outreach Assistance
- Information Architecture
- Page Design
- User Experience
- Usability Analysis
- Web stats
- Quality Assurance of Web Presence
- Continuous validation against standards
- Web Manager Tools
How We Do It
- Refreshing content on core sites for relevance and usability
- Regularly interacting with the Web development community
- Conferences, training sessions, seminars, blogs, WebAdmin library
- Consulting and outreach with campus offices and departments
Operations
Standard business hours for the webmaster account coverage are 8 a.m. to 5 p.m., Monday through Friday.
UF holidays are not included in business hours. A UF holiday is not a business day for the purpose of this policy.
Response Time
- Regular: 8 business hours for initial reply.
- Urgent: 2 business hours for initial reply.
- Crisis: Immediate. If a phone call comes into the office regarding a crisis, and if the caller has not already entered a webmaster email, Web Administration staff must enter the details of the call into an email and send it to webmaster@ufl.edu for tracking purposes.
Crisis Communication
See our Crisis Communication documentation for more information.
The Value We Provide
- Making it easier for users both familiar and unfamiliar to UF to access the information they need
- Facilitating a more consistent, positive and efficient user experience online that generates new and stronger connections to UF
- Lowering cost for units by educating current staff instead of charging for full design, hosting
Staff Listing
Morgan Carlson
OPS Web Manager
Bruce Floyd
Web Manager
Nicole Linton
OPS Web Manager
Christine
Schoaff
Director
Dan Shields
OPS Web Manager
Joe Spooner
Web Developer
Daniel Westermann-Clark
Web Developer